Privacy Policy
Last updated: July 2026
1. Introduction
Bethora ("we," "us," or "our") operates bethora.com.ng, an online store selling women's fashion, men's fashion, children's wear, shoes, and jewelry to customers across Nigeria. This Privacy Policy explains what information we collect when you use our platform, how we use it, and the choices you have. By creating an account or placing an order with us, you agree to the practices described here.
2. Information We Collect
When you create an account, place an order, or browse our store, we may collect your name, email address, phone number, and delivery address. We also collect information about how you use our platform — such as the products you view, items you add to your cart, and pages you visit — through cookies and similar tracking technologies. This browsing activity helps us understand what our customers are interested in and improve the shopping experience.
3. How We Use Your Information
We use the information we collect to process and fulfil your orders, arrange delivery, manage your account, and communicate with you about your purchases. We also use browsing and activity data to personalise product recommendations, understand shopping trends, and improve our website. We do not sell your personal information to third parties.
4. Third-Party Services
Bethora is built on Firebase, a platform provided by Google, which we use for account authentication, secure storage of your order and account data, and hosting of product images. Firebase processes data on our behalf under Google's own privacy and security practices. We only share the information necessary for Firebase to provide these services and do not permit it to be used for any other purpose.
5. Cookies Policy
We use cookies to keep you signed in, remember items in your cart, and track recently viewed products so we can show you relevant recommendations. A session cookie is also used to distinguish your visit from others for activity tracking purposes. You can disable cookies in your browser settings, though some features of the site — such as staying logged in or keeping items in your cart — may not work properly without them. See our Cookie Policy for full details.
6. Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. You can update your name, phone number, and saved addresses at any time from your account dashboard. To request a copy of your data or ask us to delete your account, please contact us using the details below.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Passwords are never stored in plain text, and access to customer data within our systems is restricted to authorised personnel only.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a new "Last updated" date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at support@bethora.com.ng.